Shipping policy
Effective Date: October 3, 2026
At Gee Ess, we aim to process and deliver orders as efficiently as possible.
1. Order Processing
Orders are generally processed after successful payment confirmation.
Processing time may vary depending on:
- Product availability
- Order volume
- Holidays
- Weekends
- Operational circumstances
2. Shipping Time
After your order has been dispatched, delivery time may vary depending on your location and the shipping carrier.
Estimated delivery information, where available, will be communicated during the ordering process or through your order confirmation.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
4. Order Tracking
When tracking information is available, it may be shared with you through your registered email address, phone number or other applicable communication method.
5. Delivery Delays
Delivery times are estimates and may occasionally be affected by:
- Weather conditions
- Transportation delays
- High order volumes
- Public holidays
- Courier-related issues
- Incorrect or incomplete address information
- Other circumstances outside our reasonable control
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply for re-delivery where applicable.
7. Damaged Package
If your package appears damaged at the time of delivery, please document the condition of the package and contact us as soon as possible.
8. Contact Us
If your order is delayed, missing or has another delivery issue, please contact Gee Ess with your order number.